About Item Recalls

The Item Recall functionality allows our JustFood (JF) Customers to generate an item recall based on a series of filters such as item number, lot number and serial number. In the generated recall, customers can look at a purchased item, and see where it was used and where it was sold. Or customers can view the reverse, and look at a sold item, and see where it was used and where it was purchased.

This recall process ties into the CRM segment, which allows a form letter to be generated for distribution to the customers and food safety governing body.

To	See
Set up the number series for item recalls and posted item recalls	Set up the Number Series for Item Recalls
Create an item recall	Create an Item Recall
Create an item recall report	Create an Item Recall Report
Create a posted item recall report	Create a Posted Item Recall Report
View a walkthrough for an origin to usage recall	Walkthrough: Performing an Item Recall (Original to Usage)
View a walkthrough for a usage to origin usage recall	Walkthrough: Performing an Item Recall (Usage to Origin)

See Also

References